Find all the essential information about booking your stay, accepted payment methods, deposit requirements, and available discounts. Learn about our cancellation policy and how to secure your reservation with ease.
You can book directly through our Airbnb listing or contact us for assistance with your reservation.
We accept all payment possibles available through AirBnb.
Yes, a deposit is required to confirm your reservation.
Yes, cancellations are allowed. Please refer to our cancellation policy on the listing for specific details.
Yes, we offer discounts for weekly and monthly stays. Please inquire for more details.
Get details on our flexible check-in and check-out processes, including self check-in instructions, timings, and options for early or late arrivals. Discover how we ensure a smooth and hassle-free experience from the moment you arrive.
Check-in is at 3:00 PM, and check-out is at 12:00 APM. Early check-in or late check-out may be available upon request.
At this moment you will be meeted by one of our hosts at your arrival.
Early check-in and late check-out are subject to availability. Please contact us in advance to arrange this.
No worries! Please contact us in advance so we can arrange one of our hosts to meet you at any time after 3:00 PM.
No, but we are always available via phone or messaging for any assistance you may need.
Explore the comprehensive range of amenities available in each apartment, from free high-speed Wi-Fi to fully equipped kitchens and more. Learn about pet-friendly options, parking availability, and what essentials are provided for your comfort.
Yes, all apartments come with free Wi-Fi.
Yes, free on-site parking is available for all guests.
No, we do not allow pets.
Yes, we provide complimentary toiletries, towels, and bed linens.
Yes, each apartment is equipped with a fully stocked kitchen, including cookware, utensils, and appliances.
Yes, guests have access to a shared pool on the property.
Yes, there is a shared washer and dryer room, along with essential cleaning supplies.
Understand our key policies and services, including noise guidelines, cleaning fees, and airport transportation options. Learn how to reach us during your stay and find answers to any questions you may have regarding our services.
Please refer to the specific cancellation policy on your booking page, as it may vary.
No, cleaning is included in your total booking cost. This also includes a cleaning maid for one time every week.
We do not have a airport transport service. We recommend working with Garage De Paarl.
We ask that guests respect our noise policy, especially between 10:00 PM and 8:00 AM.
You can reach us 24/7 via phone, email, or Airbnb messaging for any assistance during your stay.
Don’t worry! We’re here to help. Feel free to reach out to us directly via email, or through our contact form. Our team is available 24/7 to assist with any questions or concerns you may have.